Frequently Asked Questions:
Q: Does Lifelong accept returns or exchanges?
Lifelong does not offer standard returns or exchanges once a product is delivered; however, you can request a replacement for damaged, defective or incorrect items within 7 days of delivery with an unboxing video.
Q: What is Lifelong's replacement process?
Contact Lifelong via email or WhatsApp with your Order ID and unboxing video; a pickup is arranged within 7 business days and a replacement is issued after inspection confirms the defect.
Q: Do Lifelong products come with a warranty?
Yes, warranty is available on select products like treadmills, foot massagers, mixer grinders and gas stoves, with details varying by product.
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