Frequently Asked Questions:
Q: What is The Bear House's return and exchange policy?
The Bear House offers 7-day hassle-free returns and exchanges from the date of delivery, provided items are unused, unwashed, and have original tags and packaging intact.
Q: What are the shipping charges and delivery time?
Shipping is free on all prepaid orders (a nominal COD fee may apply), and orders are typically processed within 1 business day with delivery in a few business days depending on location.
Q: What if I receive a damaged or defective product?
Report it within 24 hours of delivery with clear images or an unboxing video to The Bear House's customer support to be eligible for a resolution.
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